More Connections,
No More Missed Orders
Sellixa helps your team manage Instagram, WhatsApp, and Messenger in one calm workspace with AI replies, clear handoff, and simple order approval.
New Message
Hey, are you free now?
New Order
Linen set order replaced ID #45321
Messenger
How can I see the tracking number?
New Message
How can I renew my subscription?
Sellixa Has The Ability To Serve Any
Business Segment
Beauty & Wellness
Product questions, repeat buyers, and multilingual support with less friction.
Fashion
Sizes, colors, COD confirmation, and faster replies in one consistent flow.
Health & Lifestyle
Recurring conversations and higher-volume support organized for your team.
20k+
Active conversations handled
89%
Approval completion rate
4
Languages supported natively
Manage every DM order in one place
Handle incoming conversations without losing the sale.
Every new message lands in a structured queue. Operators can see intent, conversation history, and next action instead of stitching context together from multiple tools.
- One inbox for Instagram, WhatsApp, and Messenger
- Live assignments, notes, and operator ownership
- Priority handling for order-ready customers
Active queue
Nadia B.
Ready to buy
Atelier Casa
Delivery question
Meryem A.
Escalated
AI queue
Reply, draft, escalate
Customer asked for linen set in medium. AI found inventory, replied in Arabic, and created the next order step.
Keep track of all your approvals
Move from chat to confirmed order with less back-and-forth.
Sellixa captures the customer details, products, and delivery intent into a draft order so your team only needs to review and approve.
- Draft orders are built directly from the conversation
- Operators review AI output before fulfillment starts
- Approval rules protect high-value and low-confidence threads
Draft order
Linen Set · Navy
Approval board
More connections, no more missed conversations
Scale your response quality without scaling chaos.
AI handles repetitive questions, the team steps in when context matters, and every conversation stays visible from first reply to final confirmation.
- Arabic-first replies with multilingual continuity
- Escalations surface with the full thread already attached
- Order and response health stay visible for managers
Connected channels
Every reply, escalation, and approval feeds the same operational view.
Operations visibility
Managers stay on top of the queue.
Commercial plans that fit how teams actually launch.
Start with a tight rollout, then grow into more channels, higher automation volume, and broader team usage as the workflow proves itself.
Starter
For stores running the lean Sellixa core: one Instagram inbox, draft-first AI support, and operator-led COD orders.
- 1 connected Instagram workspace
- Shared inbox for DMs and comments
- AI draft suggestions in Darija Arabic script
- Draft order capture
- Read-only Mahaal catalog mirror
- Email support
Pro
For stores already closing real revenue through Instagram and needing stronger automation around inbox, catalog, and COD review.
- Instagram-first inbox operations
- Automation for assignment, notes, and order handling
- Order review + one-click confirmation
- Team assignments and escalation rules
- Priority support + guided rollout call
- Expanded catalog and order volume
Enterprise
For higher-volume merchants that want the lean Sellixa core with more operational support and deeper workflow tuning.
- High-volume Instagram operations
- Custom AI draft guidance and review policy
- Advanced escalation and routing rules
- Dedicated onboarding and launch planning
- SLA-backed support
- Operational integration support
Need a custom rollout, deeper AI tuning, or team onboarding help? Talk to us.
All plans include a 14-day guided rollout period. We help you connect channels, upload your store knowledge, and validate the AI replies before opening to full traffic. Questions? Talk to us →
“Simple enough for the team to use every day, but structured enough to stop orders slipping through the cracks.”
Retail operations manager
Questions teams ask before moving sales operations into Sellixa.
No. The product is built around human approval at the order confirmation step. AI handles the repetitive middle — answering questions, capturing order details, escalating edge cases — but your operator confirms before fulfillment moves forward. You stay in control.
Sellixa core is focused on Instagram DMs and comments. Catalog and inventory can be mirrored in from Mahaal as a read-only source of truth.
Yes. Sellixa is designed for Arabic-first retail operations, and the AI draft assistant is tuned to suggest replies in Darija using Arabic script for human review before anything is sent.
The conversation is immediately escalated to a human operator with the full context visible. Sellixa never forces a bad automated reply. Low-confidence threads and high-value customers always surface to the team.
Most teams connect their first channel and upload their store knowledge in under two hours. The 14-day guided rollout period that comes with every plan means we help you validate AI replies and approval flows before you open to full traffic.
Workspace data is fully isolated — each brand operates in its own environment with role-scoped access. Sellixa connects to Meta APIs over official, approved integrations and does not store payment information.
Absolutely. The draft order flow is specifically designed for COD-heavy markets. Customer details, delivery address, and order contents are captured from the conversation and shown to the operator for review before any commitment is made.
Starter is built for a single channel and a small team learning the workflow. Growth adds multi-channel support, the full order review and confirmation flow, team assignments, and priority support. Most stores doing real volume in chat will find Growth is the right fit.
Try Sellixa
Clean workflow, faster replies, fewer missed orders.
Start with one channel, validate the workflow, and give your team a simpler way to run social sales.